Business Consulting Skills Courses
"Hear Say" Communication Skills. We use our highly-popular inter-personal profile analysis; identifying character types and each consultant’s personal style. We then examine types of communication and the appropriate time to use each, taking time to consider the preference of the recipient. We also include presentation design and delivery for group message delivery. Communication is the lifeblood of projects and organizations, and is obviously also vital in all aspects of daily life. However, talking about everyday or trivial matters is not the same as effectively communicating a business message. We are often under the false impression that we are all naturally good communicators because we talk to people every day both socially and professionally. Something which has gone wrong at work is very often the result of some form of communication breakdown or misunderstanding. We will fully cover techniques for altering your style, choice of words and medium in order to make you a more effective consultant.
"Change for the Better" A comprehensive 4 hour consultants course covering inter-personal skills, leadership skills and the techniques for successfully implementing change. We cover anticipation of reaction from different character types and provide specific solutions for each. The process of change is examined in detail from initial anxiety and fear, through to eventual acceptance, with tried-and-tested advice at every stage. A very popular new addition to our range, designed and launched specifically for the needs of consultants bringing change to their clients.
"Road to Resolution" Essential skills for professional consultants, this course will cover anticipating, preventing and dealing with conflict and dispute, and begins with a pre-course personality questionnaire which each consultant will need to complete and return to us prior to the course date. From this we carry out an analysis of personality style, and prepare a profiled report for each consultant which they receive on the day. This session has relevance for anyone with regular face-to-face contact with customers, clients or colleagues and aims to avoid workplace disagreements and conflict. Consultants are shown how their own individual personality style relates to other types and the areas of potential harmony and conflict. The psychology theory is quickly developed to practical business applications which can become an invaluable tool in ongoing daily use with Staff Management, negotiation, dispute avoidance and resolution.
"Stand and Deliver" A presentation skills course, with a difference! This session develops personality profiling with the specific aim of ensuring that you fully-engage your audience from the moment you arrive, to the time you leave. These skills are relevant whether it be a one-to-one meeting, workshop presentation, knowledge transfer session or delivery to a much larger group. It focuses on detailed preparation, anticipation of the recipients’ needs; and the construction and delivery of your message.
"Lead to Succeed" A comprehensive 4 hour course covering every aspect of Motivation and Leadership. We examine the causes of motivation and different management styles. We look at the characteristics of a motivated person and discuss needs and wants and expectation levels. We consider the laws of motivation and identify de-motivational factors before establishing how to motivate others and teams. We conclude with the principles of leadership and the skills of successful leadership.
"On the Ladder" Essential advice for Consultants in supervisory, team lead and junior management roles. Also for junior consultants who have shown the necessary drive, determination and work ethic to earn promotion to a “first-line“ supervisory or management position. The objectives of this 4 hour course are to ease the transition from working at the same level as a group of colleagues, to then being promoted or asked to fill a supervisory or management position. Being “on the ladder” refers to the challenge of having staff reporting to you, and having a Manager above you! This course will raise awareness of the potential hazards and pitfalls, and provide a practical framework to gain respect while maintaining rapport.
"Challenging Time" A “packed” 4 hour Time Management and Delegation course essential for all levels of consultants. A pre-course recording system is used to evaluate existing work practices. We then cover the following :- Work-type pattern analysis ; the identification and cure for procrastination ; diary control management and implementation of “Prime Time” best practice; a simple and highly-effective delegation system ; prioritizing; dealing with interruptions ; managing the telephone and email ; deadline planning ; developing a teamwork culture and coaching and observation techniques.
"Knowing Me, Knowing You" A 4 hour inter-personal skills course which begins with a pre-course personality questionnaire which each consultant needs to complete and return to us prior to the course date. From this we carry out an analysis of your personality style, and prepare a profiled report which they will receive on the day. Consultants are shown how their own individual personality style relates to other types and the areas of potential harmony and conflict. The psychology theory is quickly developed to practical business applications. This can become an invaluable tool in ongoing daily use with mixed background team management, onsite client work, issue resolution, project management and staff appraisals, and also with social and family applications. This is our most popular course.
"Your Best Year Ever" Often described by delegates as a work/life balance programme. This is a popular 4 hour course which uses a tried-and-tested system of reviewing and then setting and planning priorities objectives and personal goals for the next 12 months. It can be used for Personal Performance planning, Strategic Business Planning or for ensuring that home and family life is not forgotten or neglected. Many high profile figures in the business world have used this programme for many years on an annual basis with great success.
"Calm Down" Stress Awareness and Management. The latest addition to our range of courses and expected to be both popular and beneficial in the current economic climate. Stress is defined and identified and we look at the varied causes of stress. The consequences for both the individual and the organization are discussed along with roles and responsibilities of all those involved. Current legislative standards and guidelines are included in the 25 A4 delegate packs along with pages of stress reduction techniques and tips. An HSE approved Stress Risk Assessment document along with guidance notes is also provided. The aim is to find practical long-term solutions to any individual’s negative stress and we develop a 12 month rolling plan of personal objectives to re-focus on positive outcomes.